Privacy Policy

This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Lister Haigh is committed to ensuring that your privacy is protected and will treat all information held about you in accordance with this policy, current UK Data Protection legislation and Internet best practice.

The information we collect and how we use it

When you register with our web site in order to receive news, information or property details we need to know your name, postal address, e-mail address, contact telephone numbers and sectors in which you are interested.

We gather this information to allow us to process your registration, any orders you make and any offers you make for a property. The relevant information is then used by us, our agents and sub-contractors to provide any services requested by you and to communicate with you on any matter relating to the provision of the service in general. If you no longer wish to receive this information, please send an email message to

From time to time we may provide your information to our customer service agencies, for research and analysis purposes, so that we can monitor and improve the services we provide. We, or our agents and sub-contractors, may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

We may also want to provide you with related information from third parties which we think may be of interest to you. If you would rather not receive this information, please send an email to

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to

How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. Lister Haigh takes the security and privacy of its customers’ personal information extremely seriously. We have strict internal procedures which cover the storage, access and disclosure of your information.

Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers, and any prospective purchasers and their advisers, and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to Lister Haigh changes, for example, if you change your e-mail address, name or contact details, or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to (or by sending a letter to Lister Haigh, Administration Department, 106 High Street, Knaresborough, North Yorkshire, HG5 0HN).

Your consent

By submitting your information, you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.


A “cookie” is a small text file stored on your computer by a web server.  The information in this file is used to identify you to the server and aid your navigate through our site. We make use of cookies to gather information as to how you use our site to make improvements, and to personalise your browsing on repeat visits.

If you are concerned about cookies, you are able to configure your browser to reject all cookies, or to provide a warning before any cookie is loaded on to your computer. If you do choose to do this you may find that you will not be able to take full advantage of some of the features and services in our website.

Access to Data

Under the Data Protection Act 1998, you have a right to be told what personal information we hold about you.  If you would like to view the information we hold, please write to Lister Haigh, Administration Department, 106 High Street, Knaresborough, North Yorkshire, HG5 0HN.

How to contact Lister Haigh

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to